Danny Hernandez Resume

Cloud/Security/Systems Engineer/DevOPS

Education:
Grantham University Kansas City, Missouri
Master of Science, Information Technology, Graduated September 2012
Bachelor of Science, Computer Science, Graduated January 2011

Software: Amazon Web Services (AWS); Chef; Ansible; Terraform; Jenkins; MongoDB; OwnCloud; AlienVault; Atlassian Products; JBoss; Tomcat; Apache; NginX; MySQL; XML; VMware; HP Lifecycle Application Management, System/Network Monitoring tools; Anti-Virus; Anti-Malware

Hardware: Personal Computers; Servers; IP Phones; Cellular Phones; Firewalls; Routers; Switches; Tandberg and Polycom Video Teleconferencing Systems

Development Languages: Python; JavaScript; HTML; CSS

Operating Systems: Windows 2000/XP/Vista/7/8/10; Windows Server 2000/2003/2008; Kali Linux; Red Hat; Ubuntu; CentOS

Certifications: AWS Cloud Practitioner; MCITP; Security+; A+; Network+; Project+; Server+; Linux+

ONELOGOS
Austin, Texas
IT Operations Manager 2014 to 2016; 2017 to Present
(Facilitator of College Admissions by providing software solutions to Independent School Districts and grants College eligible students a means of obtaining Scholarships, Grants, and Student Loans.)

Manager of the Company's Amazon Web Services (AWS) Cloud Production and Test Infrastructure providing, system architecture and design, maintenance, and support of the software development process, internal network/systems requirements, marketing, and sales. Conducted the daily tasks required in order to ensure system integrity, health, and availability of customer facing and internal systems. Performed the role of Security Manager ensuring data was classified according to Company Policy, encryption methods were enforced, and periodic penetration testing was performed. Completed software deployments according to the software release cycle establishing processes for automating the deployment of container-less software to Production and Mission Critical systems. Performed the role of Cloud Operations Engineer during the first stint with the company.

Installed, configured, and secured hardening and tuning of Ubuntu operating system and other software components in support of the software development requirements
Implemented automated processes and procedures for deploying code, provisioning systems, patch systems, etc.
Monitored, analyzed problems and maintained developed applications; resolved complex support issues, leveraging user forums, support forums or utilizing vendors to resolve support issues.
Designed, developed, implemented, maintained, and optimized AWS server architecture within the Private Virtual Cloud environment, ensuring availability and scalability to support mission critical systems and internal systems.
Created and implemented Security infrastructure in order to test, document, patch, repair security holes, and close ports on systems and within developed applications and vendor applications.
Created a Change Management Process for proposed changes to systems and utilized Terraform and/or Ansible for applying approved system changes.
Implemented Information Technology Infrastructure Library (ITIL) practices for Service Level Management, Availability Management, Capacity Management, Security Management, Change Management, and Release and Deployment Management.
Work with system developers and designers to identify, diagnose, and document problems and errors in specific components of a system.
Evaluated, tested, and implemented new software and infrastructure solutions provided by AWS.
Participated in Company's SOC1 Investigation; providing evidence required in order to ensure Company's adherence to policies, procedures, and practices.
Reviewed and constructed automated scripts which inspected current AWS infrastructure and expired or terminated old data or systems saving the Company from unnecessary expenses.

AFFINIPAY
Austin, Texas
Sr. DevOPS Engineer 2016 to 2016
(A Financial Technology Company, creating payment-based practice management tools for various professional service markets Payments as a Service (PaaS).)

Sr. DevOPS Engineer for various in-house devoloped systems hosted in Amazon Web Services (AWS) cloud datacenter. First hired and Sole Member of the DevOPS team providing infrastructure, security, and automation for the software development process to separate development teams each operating on their own individual development and release cycles.

Implemented Ansible to automate several tasks from automating software deployments to provisioning systems from scratch.
Implemented Infrastructure Monitoring solution (Data Dog) to alert on issues with servers, network traffic, application errors, etc..
Imported Entire AWS Infrastructure into Terraform eliminating the differences between the Development, QA, Staging, and Production environments, simplifying the provisioning process for new systems deployed, and creating a Change Management approval process for proposed changes to the environments.
Performed Pen-Testing internally and externally identifying security holes and patching systems where vulnerabilities were found.
Worked with the different development teams to facilitate a streamlined process for getting code into production on-time.
Prepared artifacts for the Company's Yearly PCI Compliance Audit.

RATEGENIUS
Austin, Texas
Lead Systems Administrator 2016 to 2016
(Nationwide web-based refinance loan broker who processes 30,000 monthly applications and provides a Loan Origination System as a service (SaaS) to Credit Unions.)

Lead Systems Administrator for dual in house developed applications hosted in Amazon Web Services (AWS) cloud datacenter. Member of the DevOPS team providing infrastructure, security, and automation for the software development process to separate development teams each operating on their own individual development and release cycles.

Implemented Ansible to automate provisioning and patching of systems.
Trialed and tested various security scanning tools for vulnerability testing in support of Experian Information Technology Security Audit.
Developed automated processes in order to create new AWS servers installing all required software applications required for the deployment of Company created software applications.
Fine tuned monitoring of systems across three AWS accounts utilizing Data Dog.
Worked with system developers and designers to identify, diagnose, and document problems and errors in specific components of a system.

ONELOGOS
Austin, Texas
Cloud Operations Engineer 2014 to 2016
(Facilitator of College Admissions by providing software solutions to Independent School Districts and grants College eligible students a means of obtaining Scholarships, Grants, and Student Loans.)

CGI FEDERAL
Belton, Texas
Senior Consultant 2011 to 2014
(Division of CGI; provides technical and cloud computing solutions to U.S. defense, civilian and intelligence agencies.)

Performed combined roles of Sr. JBoss Administrator and Project Lead, applying developed knowledge of healthcare industry, customers, organization, business objectives, technical architecture, platform, environment and tools to assist client in a System Administrator Support role, supporting the Federally Funded Exchange (FFE) for the Affordable Care Act (ACA). Managed the installation, configuration and tuning of the JBoss Middleware Platform products, including Enterprise Application Server and JBoss SOA-P in a secure Cloud IaaS environment on RHEL Linux. Worked with Red Hat Engineers, setting up continuous operating system production, testing and monitoring in JBoss environment. Performed troubleshooting during production support efforts. Leverage technical knowledge to support and resolve application requests and issues, providing technical assistance to other OSC members in their analysis and resolution of requests and issues. Serve as reference and provide training and leadership to 5-10 Tier 2 Tier 3 Help Desk Representatives, troubleshooting, resolving issues, referring problems to developers on pre-release and beta versions.

Acquired in-depth working knowledge of Linux (Red Hat Enterprise) operating system.
Apply quantitative methods to study and make recommendations regarding product business and technical issues, including risk management and time and resource allocation and optimization.
Write and edit system documentation, user manuals, and training materials.
Acquired working knowledge of JBoss system administration including installation, monitoring, and deployment of JEE artifacts.
Experience with working in a technical support role using remote access tools and good communication skills working with multiple client and project teams.

VISTA INTERNATIONAL OPERATIONS
Fort Hood, Texas
Computer Support Specialist II 2009 to 2011
(Global Information Technology Company, providing strategic, solutions-oriented I.T. Services.)

Hired as a Contractor to support the 407th Army Field Support Brigade with approximately 1200 computers and users. Control and manage Brigade's $1.5 million computer and peripheral equipment inventory, which includes laptop and desktop computers, printers, digital senders and copiers.

B2 NETWORKS
Stockbrige, Georgia
Senior Systems Engineer 2007 to 2009
(Largest broadcaster of live events in the U.S. using broadband internet, including coverage for professional, amateur, college and university sporting events, graduations and press conferences.)

Directed daily operations in support of mission critical systems for approximately 270 clients, assuring broadcasted live streaming video (7,000 annual events) are on time and trouble-free. Analyzed workflow, established priorities, developed standards and set deadlines for staff. Participated on sales calls, responding to technical questions and reassuring client of company's technical capabilities and procedures. Managed backup, security and user help systems. Supported 60 servers housed in Las Vegas Data Center. Maintained up to date knowledge of all existing and upcoming technology. Provided on-site troubleshooting and support for clients when necessary.

H & H TECH
Dunwoody/Sandy Springs, Georgia
Technology Manager, Keller Williams Realty (Contract Position) 2006 to 2007

Managed the technology requirements for the Dunwoody and Sandy Springs offices of Keller Williams Realty with 150 and 250 agents in each office, respectively. Refurbished laptops, desktops computers, test stations, and various computer components. Provided daily backups, system maintenance, as well as problem detection and resolution. Designed and facilitated topical monthly classes for agents. Maintained and setup new user security accounts for Windows 2003 Server.

DEKALB COUNTY SHERIFF'S OFFICE
Decatur, Georgia
Sheriff's Processing Technician 2004 to 2006

Answered phone calls and assisted the public. Responded to inquiries regarding inmate charges and bond details. Assumed custody of valuables deposited with police. Maintained active inmate files and served as liaison to the court system and other Law Enforcement Agencies.

UNITED STATES AIR FORCE
Eglin Air Force Bases/Eielson Air Force Base
Supply Systems Support Technician 2000 to 2004